Shipping policy

At Firewatch Coffee, we’re committed to getting fresh, small-batch roasted coffee to your door quickly and reliably.

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📦 Processing Time

Orders are roasted and shipped within 1–2 business days (Mon–Fri).

Orders placed after 12 pm ET will be roasted and shipped the next business day.

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🚚 Carriers & Tracking

We ship through USPS Priority/First-Class and UPS Ground.

Tracking details are sent automatically by email as soon as your order ships.

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⏱️ Delivery Windows

U.S. Orders: Arrive within 2–5 business days after shipment.

International Orders: Typically arrive in 7–21 business days, depending on customs and location.

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💲 Shipping Costs

Rates are calculated at checkout based on order weight and destination.

Free shipping is available on orders over $20.

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❗ Delivery Issues

If a package is marked delivered but you haven’t received it, please contact us within 7 days. We’ll work with the carrier to resolve the issue and make it right.

If you have any questions or concerns about our shipping policies, please don't hesitate to contact us at info@firewatch.coffee.